IT
ITSM
IT Service Management
In plain English
How technology support is organized: tickets, incidents, requests and the service levels attached to them.
Where you’ll see it
Support and operations.
Related acronyms
Was this explanation helpful?
Important
GC Simplified is an independent tool, not affiliated with or endorsed by the Government of Canada, and it does not provide official advice. Plain language is an interpretation, and interpretations can be wrong. Always verify against the source and your organization’s own guidance before acting.