IT
Intake
The process by which requests for work are received, triaged and prioritized.
Plain English
The front door through which work is requested, assessed and queued.
If you’re new here
Work that arrives outside it tends to disappear. Putting your request through intake is slower than asking a colleague and considerably more likely to result in the work being done.
What they probably mean
“The queue, and the form that gets you into it.”
Interpretation offered as humour, not authoritative guidance.
Bureaucracy level
Moderate · 3/5
How much government-speak this phrase carries. Playful indicator, not a judgement of anyone using it.
Related terms
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